FAQ
General
What Are Luggage Lockers?
Luggage lockers are a convenient solution for travelers who need to store their suitcases and bags for a few hours or days.
Luggage lockers are cabinets or lockers designed to temporarily store travelers’ luggage. They are usually found in the most touristy spots of the city.
How Do I Access the Establishment?
You can enter and exit the premises using the numerical code you will receive by email when making the reservation. If you leave, you can re-enter within the reservation period using the same code.
What Security Does Locker Bonaire Offer?
Locker Bonaire has signed an insurance contract in favor of users. In the unlikely event of an incident on the premises, the policy covers losses due to damage and/or theft up to a maximum of €500 per suitcase (a police report must be filed). We recommend not storing items that exceed this value. The insurance does not cover the loss of money, jewelry, technological items, art objects, antiques, or personal documents.
FAQ
Reservations
How Does Locker Bonaire Work?
The reservation must be made through our website www.lockerbonaire.com. The process is simple and quick, and can be done from any device (computer, mobile, or tablet).
- Location and Date Selection: Select the location and date you wish to use the luggage locker. We will show you a calendar to choose the date and duration of the rental.
- Luggage Specifications: Provide information about the size and number of suitcases you wish to store.
- Payment and Information: Make the payment online by providing your personal and payment details, such as a credit card or PayPal account. You will receive a confirmation of your reservation by email.
- Reservation Code: Along with the confirmation, you will receive a reservation code that you will need to access the luggage locker.
What Types of Lockers Do We Offer at Locker Bonaire?
Locker Bonaire offers two types of lockers:
- Medium Lockers: Measuring 44.5 cm (height) x 41 cm (width) x 57 cm (depth).
- Large Lockers: Measuring 84 cm (height) x 41 cm (width) x 57 cm (depth).
- Extra Large Lockers: Measuring 84 cm (height) x 41 cm (width) x 57 cm (depth).
How Do I Know if Lockers Are Available?
Through the website www.lockerbonaire.com, you can check the availability of lockers for the desired days.
What Is the Price of the Locker?
pueden visualizar en la sección de reservas. The prices are set in euros and can be viewed in the reservations section. You will pay per selected locker and not per suitcase, allowing you to fit as many suitcases and/or belongings as possible in one locker. There will be days when certain offers or promotions may be available.
Can I Cancel or Modify My Reservation?
Yes, as long as the modification or cancellation is made 24 hours before the reserved service start date. Important: reservations with a discount applied are non-cancellable and non-refundable.
How Long Can I Rent the Lockers?
The locker rental service can be contracted for a minimum period of 1 day and a maximum of 90 calendar days. For longer rentals, contact Locker Bonaire at reservas@lockerbonaire.com
FAQ
Others
Can I Use the Locker for Someone Else to Collect What I Have Deposited?
No, it is prohibited to deposit items that a third party should collect. The lockers should not be used as a means of trafficking goods between parties. It is an unauthorized use by Locker Bonaire.
What Can I Store in the Lockers?
You can place all the items that fit within the rented locker, except for prohibited items. Remember that at Locker Bonaire you pay per rented locker, not per item.
What Is Prohibited to Store?
- Illegal items (stolen goods, drugs, pornographic materials).
- Items that require a license without said license (weapons and/or ammunition).
- Contaminating or dangerous materials (flammables, hazardous substances).
- Animals or any living being.
- Unpackaged food that can spill, stain the lockers, or produce odors.
OUR CUSTOMERS
Don't miss what they say about us Our customers
The locker service was excellent during my visit to the city. Leaving my belongings in a safe place allowed me to enjoy the trip without worries. The process was quick and the staff very friendly. I recommend it to any traveler.
I travel frequently for work and this locker service exceeded my expectations. From booking to pickup, everything was simple and efficient.
My experience with the locker service was excellent. I needed a place to leave my bags during a day of shopping and this service was perfect. Convenient location, quick and secure process, and reasonable price. I recommend it.